Benefits of Landline over VoIP
Are you considering changing your business phones? Had an incredible offer from a VoIP provider that is making you think twice about your current office phones? In this day and age with technology constantly progressing there is always new things for businesses to try. VoIP or Voice Over Internet Protocol has been around for several years now, with companies both large and small all over the world taking advantage of the convenience of VoIP technology. To put it simply, VoIP provides a method of communicating without the use of a phone, but over the internet, using your voice converted into data at one end and unconverted at the other.
There are several benefits to using VoIP, but there are also many drawbacks, too. For a start, VoIP is not always reliable. Connections can sometimes be compromised by many things out of our control, things like; poor broadband internet speeds; power outages; internet outages; and the tyranny of distance. The sound can often be muffled, have crackles, delays or echos, making communication virtually impossible. VoIP is great for conference calls and large meetings, but as mentioned above, it is not the most reliable business telephone system.
On the scale of telecommunications call quality a standard VoIP connection can rate very low, some describe it as a very poor mobile phone call.
A much better alternative in terms of office phones and business phones is a landline. There are many reasons why the benefits of a landline far outweigh the benefits of a VoIP phone system. Firstly, it is a lot more reliable. The line is less likely to be compromised by factors such as the weather, power outages, and does not rely on another service to operate. Granted, it may be more expensive than VoIP, but you are paying for a more reliable service.
There is now a larger range of products within your typical landline services;
• PSTN - Also known as POTS - Plain Old Telephone System
• ISDN - A digital trunk line with 10 channels per line and available in 10/20/30 line groups.
• Multiline - Also a digital line with a minimum of 10 lines and up to 30 lines.
Whilst a typical phone service may seem a higher cost to VoIP at first glance, if you a phone deal specialist that provides you with competitive business phone deals, plus you will have a lot better call quality. You business phone service will also come with excellent service level agreements to ensure minimum uptime and repair time should something go wrong
You also need to consider that a standard internet connection may not be sufficient quality to give a satisfactory VoIP connection for an important business line. This may mean having to pay more for a business grade broadband solution. You may also need to make costly infrastructure and equipment changes to ensure compatibility with your new system.
Another reason why landlines are better is because not everyone is technologically minded. Some people struggle with modern technology, meaning that not everyone is going to find it easy to make use of VoIP in business. However, everyone knows how to use a landline phone. This means that you not only have reliable business telephone systems in place, but you also have the staff who know how to use them. There are also many more deals when it comes to landline phones, especially for offices and businesses; the very cheap VoIP rates in the market are usually a poorer quality product, with poor or no service level agreements to back up the quality of their systems.
